Terms and Conditions
Terms and Conditions
This website is operated by Falantis, operated by P & Y Enterprises PTY LTD: ABN . 49694535334 Throughout the website, the terms "we", "us", and "our" refer to Falantis. Falantis offers this website, including all information, tools, products, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our website and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Service Terms", "Terms"), including those additional terms and policies referenced herein and/or available via hyperlink. These Terms apply to all users of the website, including but not limited to browsers, customers, merchants, vendors, and/or contributors of content.
Please read these Terms carefully before accessing or using any part of the website. By accessing or using any part of the website, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.
Any new features or tools added to the current store shall also be subject to these Terms. You can review the most current version of the Terms at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of, or access to, the website following the posting of any changes constitutes acceptance of those changes.
Our store may be hosted by a third-party eCommerce platform. This provides us with the online eCommerce platform that allows us to sell our products and services to you.
PART 1 - TERMS OF ONLINE STORE
By agreeing to these Terms, you confirm that you are at least the age of majority in your country, state, or territory of residence, or that you are the age of majority and you have given us consent to allow any of your minor dependents to use this website.
You may not use our products for any illegal or unauthorised purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction, including but not limited to copyright laws.
You must not transmit any worms, viruses, malware, or any code of a destructive nature.
A breach or violation of any of the Terms may result in immediate termination of your access to our Services.
PART 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time, subject to applicable law.
You understand that your content, excluding payment card information, may be transferred unencrypted and involve transmissions over various networks and changes to conform and adapt to technical requirements of connecting networks or devices. Payment card information is handled securely by our payment providers and is encrypted during transfer where applicable.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, access to the Service, or any contact on the website through which the Service is provided, without express written permission from us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
PART 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, complete, or timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update information on our site unless required by law. You agree that it is your responsibility to monitor changes to our site.
PART 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right to modify or discontinue the Service, or any part or content of it, without notice at any time.
We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service, except where required by law.
PART 5 - PRODUCTS OR SERVICES
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return and Cancellation Policy and applicable consumer law.
We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your device or computer monitor display of any colour will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction, subject to applicable law. We may exercise this right on a case-by-case basis.
We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products and product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected. This does not limit your rights under Australian Consumer Law.
PART 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us, subject to applicable law. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same payment method, and/or orders that use the same billing and/or shipping address.
If we make a change to or cancel an order, we may attempt to notify you by contacting the email address, billing address, or phone number provided at the time the order was made.
We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, distributors, or for fraudulent or unauthorised purposes.
You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and payment details, so that we can complete your transactions and contact you as needed.
For more details, please review our Return and Cancellation Policy.
PART 7 - OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control or input.
You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations, or conditions of any kind and without any endorsement.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve the terms on which tools are provided by the relevant third-party provider.
We may also, in the future, offer new services and/or features through the website. Such new features and/or services shall also be subject to these Terms.
PART 8 - THIRD-PARTY LINKS
Certain content, products, and services available via our Service may include materials from third parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy, and we do not warrant and will not have any liability or responsibility for third-party materials, websites, products, or services.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or other transactions made in connection with third-party websites, except where required by law.
Please review carefully the third party policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions about third-party products should be directed to the third party.
PART 9 - USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS
If, at our request, you send certain submissions or, without a request from us, you send creative ideas, suggestions, proposals, plans, reviews, or other materials, whether online, by email, by postal mail, or otherwise, you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments that you forward to us.
We are and shall be under no obligation to maintain any comments in confidence, to pay compensation for any comments, or to respond to any comments.
We may, but have no obligation to, monitor, edit, or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene, misleading, or otherwise objectionable, or that violates any party intellectual property rights or these Terms.
You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You further agree that your comments will not contain unlawful, abusive, obscene, or misleading material, or contain any computer virus or malware that could affect the operation of the Service or any related website.
You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties about the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for comments posted by you or any third party.
PART 10 - PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy.
PART 11 - ERRORS, INACCURACIES, AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability.
We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if information in the Service or on any related website is inaccurate at any time without prior notice, including after you have submitted your order, except where prohibited by law.
We undertake no obligation to update, amend, or clarify information in the Service or on any related website, including pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website should be taken to indicate that all information has been modified or updated.
PART 12 - PROHIBITED USES
In addition to other prohibitions set out in these Terms, you are prohibited from using the site or its content for any unlawful purpose; to solicit others to perform or participate in unlawful acts; to violate any laws, regulations, rules, or ordinances; to infringe upon or violate our intellectual property rights or the intellectual property rights of others; to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate; to submit false or misleading information; to upload or transmit viruses or malicious code; to collect or track the personal information of others; to spam, phish, pharm, pretext, spider, crawl, or scrape; for any obscene or immoral purpose; or to interfere with or circumvent the security features of the Service or any related website.
We reserve the right to terminate your use of the Service or any related website for violating any prohibited uses.
PART 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, or error-free.
We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.
You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time, without notice to you.
To the maximum extent permitted by law, you expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and services delivered to you through the Service are, except as expressly stated by us or required by law, provided "as is" and "as available" for your use, without any representation, warranties, or conditions of any kind, either express or implied.
Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy that cannot be excluded, restricted, or modified under Australian Consumer Law.
To the maximum extent permitted by law, Falantis, P & Y Enterprises PTY LTD, our directors, officers, employees, affiliates, agents, contractors, suppliers, service providers, or licensors shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including lost profits, lost revenue, lost savings, loss of data, replacement costs, or similar damages arising from your use of the Service or any products procured using the Service.
PART 14 - SEVERABILITY
If any provision of these Terms is declared unlawful, invalid, or unenforceable, such provision shall nevertheless be enforceable to the maximum extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms. This shall not affect the validity and enforceability of the remaining provisions.
PART 15 - TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms are effective unless and until terminated by you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our services or by stopping use of our website.
If, at our sole discretion, you fail to comply with any term or provision of these Terms, we may terminate this agreement at any time without notice, and you will remain liable for all amounts due up to and including the date of termination. We may also deny you access to our Services or any part of them.
PART 16 - ENTIRE AGREEMENT
If we do not exercise or enforce any right or provision of these Terms, it shall not constitute a waiver of that right or provision.
These Terms and any policies or operating rules posted by us on this site or in connection with the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us.
Any ambiguity in the interpretation of these Terms shall not be construed against the party drafting the text.
PART 17 - APPLICABLE LAW
These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Australia and the applicable laws of the state or territory in which P & Y Enterprises is registered or operates, without limiting any rights you may have under Australian Consumer Law.
PART 18 - CHANGES TO THE SERVICE TERMS
You can review the most current version of the Terms at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates and changes on our website at our sole discretion. It is your responsibility to check our website periodically for changes. Your continued use of, or access to, our website or the Service following the posting of changes to these Terms constitutes acceptance of those changes.
PART 19 - CONTACT INFORMATION
Questions about these Terms should be addressed to info@falantis.com.au.
Our contact information is provided below:
Falantis
P & Y Enterprises PTY LTD
ABN: 49694535334
Email: info@falantis.com.au
-
FREE SHIPPING
Orders in Australia are shipped via Australia Post, StarTrack, and Fastway. All shipments include full tracking for your peace of mind.
-
MONEY-BACK GUARANTEE
We offer a 100% money-back guarantee within 30 days of receiving your order.
-
5,000+ HAPPY CUSTOMERS
FALANTIS has over 5,000+ happy customers, and we're rated 4.8/5.0
-
FAST DELIVERY
Track and trace code on all orders - you always know where your package is.
-
NEW & LOVED BY US
We only sell products we would buy ourselves. Quality over quantity.
-
CUSTOMER SERVICE
Response time within 1-2 business days. A real person will always assist you.